Functional Foods Private Limited (the “Company”,“we”, “us” or “our”) values your privacy. This PrivacyPolicy (“Policy”) describes how we process personal information when youuse the healdhy.com website (“Website”).
By using the Website, you acknowledge andaccept that your personal information will be processed in accordance with thisPolicy. You expressly acknowledge and consent to us processing the personalinformation that you provide for the purposes outlined in and otherwise inaccordance with this Policy.
Our Policy is subject to change at any timewithout notice. To make sure you are aware of any changes, please review thispolicy periodically. By visiting this Website you agree to be bound by theterms and conditions of this Policy.
When you use our Website, we collect andstore your personal information; as defined under the Information Technology(Reasonable security practices and procedures and sensitive personal data orinformation) Rules, 2011 (“IT Rules 2011”) to include any informationthat relates to a natural person which, either directly or indirectly, incombination with other information available or likely to be available with a bodycorporate, is capable of identifying such person; which is provided by you fromtime to time. Our primary goal in doing so is to provide you with a safe,efficient, smooth and customized experience. This allows us to provide servicesand features that most likely meet your needs, and to customize our Website tomake your experience safer and easier.
While you can still browse some sections ofthe Website without providing personal information, some sections of theWebsite require you to register with us in order to access them (such asplacing an order, etc.). Any personal information is only collected afterobtaining prior consent from you. Where possible we indicate which fields arerequired and which fields are optional. You always have the option to notprovide information by choosing not to use a particular service or feature onthe Website.
However, where you provide consent, we willrequire the following personally identifiable information about you when youregister on our Website and at the time of placing an order:
This information may also be used by us tosend you offers based on your previous orders or activity on the Website.
If you transact with us, we will require youto provide additional information, such as a billing address, credit/debit carddetails or any other payment instrument details. We do not store any financialor payments related information.
Where consent is provided to use yourpersonal information, you also have the option to withdraw your consent at anytime by sending a consent withdrawal request to our Grievance Officer. However,we may need to retain or process your information to the extent such processingis required to comply with applicable laws, but we will let you know if that isthe case.
You agree that you will not host, display,upload, modify, publish, transmit, store, update or share any information withus that:
A "cookie" is a small piece ofinformation stored by a web server on a web browser so it can be later readback from that browser. Cookies are useful for enabling the browser to rememberinformation specific to a given user. We place both permanent and temporarycookies in your computer's hard drive. The cookies do not contain any of yourpersonally identifiable information.
We use cookies on certain pages of the Websiteto help analyse our web page flow, measure promotional effectiveness, andpromote trust and safety. "Cookies" are small files placed on yourhard drive that assist us in providing our services. We offer certain featuresthat are only available through the use of a cookie
We also use cookies to allow you to enter yourpassword less frequently during a session. Cookies can also help us provideinformation that is targeted to your interests. Most cookies are "sessioncookies," meaning that they are automatically deleted from your hard driveat the end of a session. You are always free to decline our cookies if your browserpermits, although in that case, you may not be able to use certain features onthe Website and you may be required to re-enter your password more frequentlyduring a session.
We use personal information to provide theservices you request. To the extent we use your personal information to marketto you, we will provide you with the ability to opt-out of such uses. We useyour personal information to resolve disputes; troubleshoot problems; help promotea safe service; collect money; measure consumer interest in our products andservices, inform you about online and offline offers, products, services, andupdates; customize your experience; detect and protect us against error, fraudand other criminal activity; enforce our terms and conditions; and as otherwisedescribed to you at the time of collection.
In our efforts to continually improve ourproduct and service offerings, we collect and analyse demographic and profiledata about our users' activity on our Website.
We will occasionally ask you to completeoptional online surveys. These surveys may ask you for contact information anddemographic information (like zip code, age, or income level). We use this datato tailor your experience at our Website, providing you with content that wethink you might be interested in and to display content according to yourpreferences. We may also use your contact information to send you marketingupdates regarding our offers and conduct occasional surveys. You may opt-out ofreceiving any non-essential communications from us by contacting our GrievanceOffice (defined below).
We will not share or transfer any of yourpersonal information to any third parties except as explicitly provided in thisPolicy or where we have your consent to do so. Your personal information, suchas your name, address and contact number, will be shared with our shippingpartners and/or logistics partners and/or courier companies, to ensure that theordered product reaches you.
These third parties include:
We do not take responsibility for any use ofthe provided information, on account of the shipping partner.
In some instances, we may specifically askfor your consent to collect, use or share your personal information, such aswhen required by applicable law or legal process, or upon a change ofapplicable law.
We may also use and disclose the informationyou provide as we believe to be necessary or appropriate: (a) under applicablelaw, including laws outside your country of residence; (b) to comply with legalprocess; (c) to respond to requests from public and government authorities,including authorities outside your country of residence; (d) to enforce ourterms and conditions; (e) to protect our operations, or those of any of ouraffiliates; (f) to protect our rights, privacy, safety or property, and/or thatof our affiliates, you or others; and (g) to allow us to pursue availableremedies or limit the damages that we may sustain.
You agree that all of our rights andobligations under this Policy are freely assignable by us to any of ouraffiliates or successors, in connection with any reorganization, merger,acquisition, sale, joint venture, assignment, restructuring, transfer or otherdisposition of all or any portion of our business, assets or stock (includingin connection with any bankruptcy or similar proceedings).
Our Website links to other websites that maycollect personally identifiable information about you. We are not responsiblefor the privacy practices or the content of those linked websites.
All personal information collected from youis stored on Shopify servers which are located in the USA, Canada andSingapore. Data is also stored on Shopify approved applications. Our Websitehas stringent security measures in place to protect the loss, misuse, andalteration of the information under our control. Whenever you change or accessyour account information, we offer the use of a secure server. Once yourinformation is in our possession we adhere to strict security guidelines,protecting it against unauthorized access.
We provide all users with the opportunity toopt-out of receiving non-essential (promotional, marketing-related) communicationsfrom us on behalf of our partners, and from us in general, after setting up anaccount and do not keep your data for longer than is necessary unless we arerequired to do so under applicable law.
If you want to remove your contact informationfrom all healdhy.comlists and newsletters, please write to help@healdhy.com
By using the Website and/ or by providing yourinformation, you consent to the collection and use of the information youdisclose on the Website in accordance with this Policy, including but notlimited to your consent for sharing your information as per this Policy.
If we decide to change our Policy, we will postthose changes on this page so that you are always aware of what information wecollect, how we use it, and under what circumstances we disclose it.
If you have anyquestions or feedback you may contact our customer care at +91-8668007734 orwrite to us at: help@healdhy.com
In accordance with IT Rules 2011, the nameand contact details of our Grievance Officer are provided below:
Name: Reddy Alla
Designation: Founder CEO
Email: Reddy@healdhy.com
To the extent provided by applicable lawsand regulations, you may (i) withdraw any consent you previously provided to usfor certain processing activities or (ii) correct or update your personalinformation provided to us by contacting our Grievance Officer.
If you have any complaints, the GrievanceOfficer will address them in a timebound manner and subject to you providingrequisite details, within one month from the date of raising the complaint.
Questions regarding www.healdhy.com, theCompany, its products or any other questions or suggestions in relation to theforegoing should be directed to the following address: hello@healdhy.com.
